FAQ

How do I use the 360° Neck Relief Roller?
Simply squeeze the handles to guide the rotating rollers along your neck, shoulders, back, or legs. Adjust pressure by squeezing harder or softer for a customized massage.

Does it require batteries or charging?
No — it's a fully manual, mechanical massager. No batteries, charging, or setup required.

What is it made of?
The rollers are made of high-quality PP plastic, and the included scraping tool is crafted from natural crystal jade. Since it's a natural material, slight color variation is normal and makes each one unique.

How do I clean it?
The massage balls are removable and washable. Wipe down the handles with a damp cloth after use.

What if my item arrives damaged or doesn't work as expected?
Reach out to us at petstore950@gmail.com and we'll make it right — see our Shipping & Returns page for details.

How long does shipping take?
See our Shipping & Returns page for current timelines.